Citizen Rights Protection Council (CRPC) assists citizens by creating awareness about their rights and by facilitating access to appropriate legal, administrative and institutional mechanisms.
1. Rights Awareness & Guidance
CRPC provides general information and guidance regarding constitutional, civil, human and legal rights, helping citizens understand their rights and available remedies.
2. Complaint & Grievance Assistance
CRPC assists individuals in understanding their grievances, organizing relevant facts and documents, and guiding them on how to approach the appropriate police, administrative, statutory or other competent authority.
3. Police-Related Grievance Support
CRPC provides guidance in matters involving alleged police harassment, abuse of authority, unlawful detention, custodial issues and other alleged violations of citizens' rights, including guidance on approaching the appropriate authority.
4. Legal Assistance & Referral
Where appropriate, CRPC may facilitate access to qualified legal professionals, legal-aid institutions or relevant authorities for further assistance.
5. Child Rights & Child Labour Support
CRPC promotes awareness and provides guidance concerning child rights, child labour, child abuse, exploitation, trafficking and other violations affecting children, while guiding affected persons towards the appropriate child-protection and legal authorities.
6. Bonded & Forced Labour Assistance
CRPC provides awareness and guidance concerning bonded labour, forced labour, trafficking for labour and other forms of labour exploitation, and helps affected persons identify appropriate authorities and available legal remedies.
7. Workplace Sexual Harassment Support
CRPC promotes awareness regarding sexual harassment at the workplace, including guidance on available complaint mechanisms and applicable legal protections. Where appropriate, individuals may be guided towards the Internal Committee, Local Committee, police or other competent authority, depending on the nature of the matter.
8. Labour & Workers' Rights Assistance
CRPC assists workers by providing general information regarding wages, workplace exploitation, unsafe working conditions, discrimination, forced labour and other labour-related concerns, and guides them towards appropriate grievance mechanisms.
9. Women & Child Rights Support
CRPC provides awareness and guidance concerning violence, abuse, exploitation, trafficking, harassment and other rights violations affecting women and children, and helps individuals identify appropriate support mechanisms.
10. Consumer Rights Assistance
CRPC helps consumers understand available remedies concerning defective goods, deficient services, unfair trade practices, overcharging and other consumer-related grievances.
11. Documentation & Representation Support
Where appropriate, CRPC may provide general guidance in preparing complaints, applications and representations and facilitate their submission to the concerned authority.
12. Serious Rights Violations & Emergency Guidance
In serious cases, CRPC may guide individuals towards the appropriate police authority, hospital, Legal Services Authority, Child Protection Authority, Women’s Helpline or other competent government/statutory institution.
13. Follow-up & Facilitation
Where permitted under its organizational framework, CRPC may assist with follow-up and communication facilitation concerning grievances submitted to the appropriate authorities.
Important Disclaimer
CRPC is a civil society organization and does not replace the Police, Courts, Government Departments, Statutory Commissions or other legally empowered authorities. CRPC does not itself conduct criminal investigations, arrest individuals, pass judicial orders or determine guilt or innocence.
The purpose of CRPC is to create awareness, provide guidance and facilitate access to appropriate legal and institutional mechanisms for the protection of citizens' rights.
